over 1 year ago
INSTRUCTION: Winning Customers (Verizon Small Business Ready)
Getting Certified: Paths for minority/ women-owned businesses
Instructor: Freda Thomas
This beginner course covers all the basics, including why you should consider becoming certified, the benefits of obtaining certification, the common mistakes and roadblocks to avoid, and how to go about the process in your state.
Language: English, Spanish
Format: Learning video
Register: https://bit.ly/tieuverizon
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Winning contracts: How to write winning business proposals
Instructor: Freda Thomas
Learn how to prepare and respond to RFPs, RFQs, and RFIs—critical components that, once mastered, will help you write and win government contracts and winning proposals.
Language: English, Spanish
Format: Learning video
Register: https://bit.ly/tieuverizon
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Customer journey: Map the steps to success
Instructor: Melinda F. Emerson
Explore how to develop a customer journey map, build a value ladder, and implement other marketing elements required to build a compelling customer experience—and a sales funnel that converts.
Language: English Format: Learning video
Register: https://bit.ly/tieuverizon
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Effective funnels: How to turn leads into sales
Instructor: Terry Rice
Learn how a sales funnel works, explore types of sales funnels and how to create one that converts customers.
Language: English
Format: Learning video
Register: https://bit.ly/tieuverizon
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Channeling customer reviews to increase sales
Instructor: John Lawson Whether your business is brick and mortar, online, or both, discover how to source customer reviews and manage feedback to build a reputation that inspires trust and wins sales.
Language: English
Format: Learning video
Register: https://bit.ly/tieuverizon
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Making your business more accessible
Instructor: Andrea LaVant
Discuss the essentials of accessibility for businesses, and explore the ways you can address different needs in physical and digital spaces to provide equitable experiences for all.
Language: English
Format: Learning video
Register: https://bit.ly/tieuverizon
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Get certified as a diverse supplier to win contracts
Instructor: Freda Thomas
In this course, you’ll learn how to increase your chances of winning contracts with a minority-owned business certification.
Language: English
Format: Micro video
Register: https://bit.ly/tieuverizon
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Driving demand for your service-based business
Instructor: Farah Saint-Jean
Establish your business as the gold standard in your industry by elevating how you’re perceived in the marketplace, mastering client consultations, and providing a user experience that leaves your audience buzzing.
Language: English
Format: Learning video
Register: https://bit.ly/tieuverizon
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Questions?
If you have any questions about the hackathon, please post on the discussion forum.